All Maitiki orders are processed within 1 to 2 business days after receiving your order. Shipping charges will be calculated and shown at checkout. Please note that we do not ship to P.O. boxes and cash on delivery is not available. In case of different currencies, at checkout the prices will be shown in AED.

 

LOCAL UAE SHIPPING

Delivery will take up to 2 business days after being collected by the courier. 

Free shipping applies to all orders above 200 AED. For orders below 200 AED we charge a flat rate of 20 AED for local delivery.

Deliveries are made during working hours on Monday to Saturday. 

 

INTERNATIONAL SHIPPING

We offer shipping to other GCC countries. Delivery timelines will differ per country and can take up to a week.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your country. Maitiki is not responsible for these charges, and are your responsibility as the customer.

Maitiki is not responsible for shipping delays beyond our control.

 

RETURNS AND REFUNDS

We accept returns up to 7 days after delivery, if the item is unused and in its original condition. Customers will need to arrange delivery and shipping at their own cost.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@maitikiparty.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a happy solution.

 

QUESTIONS?

If you have any questions or concerns, please don't hesitate to contact us at aloha@maitikiparty.com.